careers

The Account Manager provides day-to-day support to the Account Director on a variety of accounts for the agency. The Account Manager helps to shape the strategy and “story” of every client meeting with the input and support of SpotCo’s various expert teams (Social Marketing, Ticketing, Digital, Partnerships, Creative, etc.). The Account Manager works alongside the AD in obtaining client creative approvals and also assists in the creation of meeting agendas and presentations and oversees the workflow of the Creative Project Associates.

JOB RESPONSIBILITIES

• Work hand-in-hand with Social Marketing team, Partnerships Team, and Ticketing and Sales to develop strategy points for the Account Directors in preparation for weekly meetings, client updates, and day-to-day account needs
• Initiate the creation of client meeting decks and agenda documents
• Work in tandem with Account Director in corresponding with client directly with creative approvals
• Attend Internal and External Client meetings and take down and distribute internal and external meeting notes for all meetings
• Develop and build media plans with Account Directors
• Look ahead in media plans to develop and maintain up-to-date deliverables list with the Creative Project Associate
• Oversee weekly Account internal check-ins with team and prepare internal meeting decks etc
• Oversee the workflow of Creative Project Associates
• Test ticket buying path online when a show goes on sale and periodically through a show’s life to ensure that set up on Telecharge and show website is up to date and working correctly

QUALIFICATIONS & EXPERIENCE

• 1-3 years experience working in marketing or advertising in a role directly dealing with clients (interactive experience / knowledge of social a plus)
• Interest in / knowledge of the New York theater industry
• Understanding of basic advertising/marketing principles
• Proficiency in Microsoft Word, Microsoft Excel, Keynote and Power Point
• Extreme attention to detail and strong ability to multitask
• Strong interpersonal skills and ability to communicate effectively with a range of personalities
• Ability to keep calm under pressure in a fast paced environment
• Experience in digital advertising, social media platforms a must
• Strong presentation and communication skills required
• Able to work a hybrid schedule (in-person and remote)

Salary: $58,500 - $60,000/year

The Social Media Manager builds and manages social communities and develops social content strategy for Broadway productions and other entertainment brands. This role reports to the Director of Social Media.

JOB RESPONSIBILITIES

• Oversee social media communities for multiple clients on all relevant social media platforms
• Serve as the social media ambassador to members of the cast, creative team, producing team, agency account team, press team, and other key stakeholders
• Present ongoing social media strategy and campaigns in weekly client meetings
• Manage editorial calendars to determine the most effective content for each brand as well as the ideal posting frequency and optimal times for posting
• Manage the development of engaging graphic and video content for use on social platforms, from ideation to execution, utilizing internal creative resources
• Oversee fan engagement and customer service items escalated by the engagement team and Social Media Associate
• Uphold the tone and voice of each social channel by brand
• Work with Social Media Associate on client reporting, as well as social media influencer activations
• Collaborate with the Partnerships and Media departments to support innovative partnership and marketing programs that fully utilize and promote our vibrant social communities
• Research the competitive landscape to understand how other live entertainment properties are activating in the social space
• Research new online marketing opportunities, including emerging technologies/applications
• Some nights and weekend work will be required

QUALIFICATIONS & EXPERIENCE

• 2+ years of experience successfully executing social media campaigns for brands on platforms like TikTok, Instagram, Facebook, Twitter, and YouTube
• A deep interest and understanding of social media and social media best practices
• A passion for Broadway, theater, the performing arts
• Strong editorial judgment and writing ability
• Ability to articulate and present campaign strategy and marketing reports in both client-facing and internal presentations
• Proficiency with a broad range of digital analytic tools, such as Sprout Social, TweetDeck, HootSuite, Facebook Insights, etc.
• Excellent time-management and organizational skills, and an ability to multitask and prioritize
• Some graphic design and/or video editing experience preferred
• Able to work a hybrid schedule (in-person and remote)

Salary: $65,000 - $70,000/year

The Social Media Designer creates visual content for our client’s social media channels in the form of video, static graphics, and motion graphics.

JOB RESPONSIBILITIES

• Collaborate with the Social Media team on content concepts, and the development of each client’s visual tone of voice as it relates to social media
• Create motion and static assets for use in social media content campaigns across multiple channels (i.e. Facebook, Instagram, Twitter, TikTok etc.)
• Generate social content ideas in brainstorm meetings with social, creative, and video teams
• Willingness to take direction and execute the ideas of others as well as one’s own
• Work with the Design, Copy, and Motion teams to ensure brand consistency across mediums
• Work closely with SpotCo’s internal Producers and the social media team to ensure that all ideas can be executed within budget and timeframe

• Assist the Creative team by creating assets for business pitches and special projects as needed
• Work collaboratively alongside the larger Ad Design team. You will support them as needed, and they will support you.

QUALIFICATIONS & EXPERIENCE

• Must be able to produce clever, polished and effective static and motion work
• Portfolio of social media videos, static graphics, and motion graphics
• Strong skill in After Effects
• Understanding and expertise in Photoshop, Illustrator, and InDesign
• Proficient in Premiere

• Strong conceptual and visual story-telling ability
• Ability to work well with others in a fast paced environment
• Willingness to work on a wide variety of projects
• Strong time management skills
• Must possess a good sense of humor
• Must be a collaborative team player
• Able to work a hybrid schedule (in-person and remote)
• Strong knowledge of illustration and photography a plus
• Experience in entertainment industry a plus
• Love of theater is a plus!

Salary: $60,000 - $65,000/year

The Social Community Manager works with SpotCo’s social media team by engaging with fan communities on various social media platforms for SpotCo’s roster of Broadway and live entertainment clients. This is an hourly position that covers shifts that align with Broadway’s performance schedule on evenings and weekends. This position is fully remote with the exception of an in-office training session.

JOB RESPONSIBILITIES

• Monitor social media accounts (including Facebook, Twitter, Instagram, & TikTok) for SpotCo’s roster of Broadway and live entertainment clients.
• Foster fan communities by directly engaging with social users through sharing and engaging with fan content.
• Collaborate with the social media team on the voice and engagement strategy for each client.
• Identify customer service issues, questions and complaints. Respond appropriately, or escalate the issue to Social Marketing Managers.
• Identify additional opportunities for social media engagement with social listening tools.
• Create recap reports on social sentiment across all channels for each shift.

QUALIFICATIONS & EXPERIENCE

• Experience in community management or social media copywriting for a professional brand
• A passion for Broadway, theater and the performing arts
• An active user of multiple social media platforms
• Excellent written and verbal communication skills
• Strong organizational and time management skills - a real self-starter
• Proficiency in Google Docs/ Slides/ Drive
• Experience with social media engagement/ listening tools is a plus

Must have availability to work 2-4 hour shifts during some of the following hours:
Weeknights 7pm - 11pm
Saturday: 12pm - 11pm
Sunday: 1p - 6p

Salary: $18 - $20/hour

The Junior Web Developer provides day-to-day execution of website maintenance and updates, and assists the Director of Web Development in all website-related functions. This role can be fully remote.

JOB RESPONSIBILITIES

• Basic website maintenance - content updates, troubleshooting, addition of new features, etc.
• Translate design concepts into functional websites
• QA completed projects to ensure functionality across multiple browsers + devices
• Work closely with designers and creative team on website builds + updates
• Communicate with account teams and project managers on project status, deadlines and overall progress

QUALIFICATIONS & EXPERIENCE

• Proficient in HTML, CSS, Javascript/jQuery
• Knowledge of PHP, Bootstrap, responsive design techniques
• Portfolio of past development work
• Comfortable with basic Photoshop usage (slicing website comps, etc)
• Familiar with using GitHub repositories
• Knowledge of UX best practices
• Strong attention to detail
• Good eye for design
• Ability to juggle multiple projects in a timely manner
• Able to work 20 – 40 hours/week immediately until the last week of November and then hours will vary based on assignments

Salary: $30 - $35/hour